WORKSHOP CALENDAR 2010-2011
WORKSHOPS HOME > WORKSHOP CALENDAR 2010-2011
The venue is Phoenix House, 174 New Bridge Street, Newcastle upon Tyne NE1 2TE and is located next to Manors Metro Station; long and short stay car parks and bus stops.
For bookings please contact Lynne on 0191 2211559 or email: lynne@phoenixtd.co.uk
November
4/11/10 Effective Communication skills
11/11/10 Assertiveness Skills
18/11/10 Negotiating Skills
25/11/10 ‘Delighting customers’ - Customer Service
December
2/12/10 Leadership Skills
9/12/10 Finance for Non-Financial Managers
16/12/10 Building your Team
January
13/1/11 Telephone Technique
20/1/11 Marketing & SellingTechniques
27/1/11 Managing Change
February
3/2/11 Effective Meetings
10/2/11 Minute Taking
17/2/11 Report Writing
24/2/11 Motivating People
March
3/3/11 Delegation Skills
